Refund policy

We're so convinced you'll absolutely love our services, that we're willing to offer a 7 day risk free money back guarantee. If you are not satisfied with the service for any reason you can get a refund within the first 7 days of making a purchase. This refund is subject to fair use of the website content for no more than 7 hours of video content. For additional details on refunds for cancellations after 7 days, please refer to the detailed policy mentioned below.

OWN Guru services are available in three different subscription packages. Partial refunds will be made as per terms mentioned below:

 

Cancellation done within

Refund Policy

Refund Amount

ONE MONTH SUBSCRIPTION

Before 7 days

Full Refund*

 

Refund subject to fair use policy of streaming of less than 7 hours of video content.

299

After 7 days

No Refund

0

   
THREE MONTHS SUBSCRIPTION

Before 7 days of 1st month.

Full Refund*

 

Refund subject to fair use policy of streaming of less than 7 hours of video content.

799

After 7 days but within 1st month

Charge for 1 month deducted at INR 299/-.

 

Balance refunded.

500

Before 7 days of 2nd month.

Charge for 1 month deducted at INR 299/-.

 

Balance refunded.

500

After 7 days of 2nd month but within 2nd month

Charge for 2 months deducted at INR 299/month.

 

Balance refunded.

201

Before 7 days of 3rd month.

Charge for 2 months deducted at INR 299/month.

 

Balance refunded.

201

After 7 days of 3rd month but within 3rd month

No Refund

0

   
SIX MONTHS SUBSCRIPTION

Before 7 days of 1st month.

Full Refund*

 

Refund subject to fair use policy of streaming of less than 7 hours of video content.

1499

After 7 days but within 1st month

Charge for 1 month deducted at INR 299/-.

 

Balance refunded.

1200

Before 7 days of 2nd month.

Charge for 1 month deducted at INR 299/-.

 

Balance refunded.

1200

After 7 days of 2nd month but within 2nd month

Charge for 2 months deducted at INR 299/month.

 

Balance refunded.

901

Before 7 days of 3rd month.

Charge for 2 months deducted at INR 299/month.

 

901

Balance refunded.

After 7 days of 3rd month but within 3rd month

Charge for 3 months subscription deducted at INR 799 for 3 months.

 

Balance refunded.

700

Before 7 days of 4th month.

Charge for 3 months subscription deducted at INR 799 for 3 months.

 

Balance refunded.

700

After 7 days of 4th month but within 4th month

Charge for 3 months subscription deducted at INR 799 for 3 months. + Charge for 1 month deducted at INR 299/month.

 

Balance refunded.

401

Before 7 days of 5th month.

Charge for 3 months subscription deducted at INR 799 for 3 months. + Charge for 1 monthdeducted at INR 299/month.

 

Balance refunded.

401

After 7 days of 5th month but within 5th month

Charge for 3 months subscription deducted at INR 799 for 3 months. + Charge for 2 months deducted at INR 299/month.

 

Balance refunded.

401 102

Before 7 days of 6th month.

Charge for 3 months subscription deducted at INR 799 for 3 months. + Charge for 2 months deducted at INR 299/month.

 

Balance refunded.

102

After 7 days of 6thmonth but within 6th month

No Refund

0

 

Contacting us

If you have any questions about this Policy, please contact usat support@owntv.in.

Please wait...